The hotel offers amenities for your comfortable stay and unforgettable experiences
Wi-Fi
Free parking
Baggage storage
Baggage storage
Locker room
24-hour services
24-hour reception
24-hour security
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Locker room
Allergy-free rooms
Elevator
Currency exchange
Barber shop
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness center
Yoga class
Sports trainer
Guest Parking
Electric kettle
Services
Room service
Car rental
Laundry
Dry cleaning
Tours/Ticket assistance
Stores/Commercial services
Welcome drink
Happy hour
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Dinner
Packed lunches
Business
Business center
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cribs
Children's buffet
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Indoor swimming pool
Sun loungers
Live entertainment
Night club
Spa & wellness center
Solarium
Sauna
Steam room
Jacuzzi
Body scrub
Facial
Treatment room
Body wraps
Massage
Public Bath
Pool with view
Room features
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Dressing area
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
No 6 Changshou Road Xiacheng District,
Hangzhou,
China,
Zhejiang
Map view
No 6 Changshou Road Xiacheng District,
Hangzhou,
China,
Zhejiang
City landmarks
West Lake Scenic
West Lake
1.2
mi
Baoshi Mountain
Baochu Pagoda
4900 ft
Harbor
Wulin Square
4400 ft
Nanshan Road Culture Art Leisure Special Street
Orioles Singing in the Willows
1.4
mi
South Yanan Road
Wushan Square
1.5
mi
Church
Hangzhou Immaculate Conception Cathedral
3400 ft
West of Baidi
Ping Hu Qiu Yue
4900 ft
Marina
Bai Causeway
1.5
mi
No.147 Nanshan Road
Hangzhou Underwater World
4400 ft
No.161 Santaishan Road
Ancestral Hall of Yu Qian
5000 ft
Parks
Leifeng Pagoda; Leifeng Pagoda in the Sunset
2.1
mi
Hubin Yintai
3500 ft
No.18 Yuanbao Street
Former residence of Xueyan Hu
1.5
mi
Events
Tomb of Wu Song
1.1
mi
Shopping Area
INtime Mall
3100 ft
Bridges
Duanqiao Canxue
4900 ft
No.164 Liangbo Road
Liangzhu Museum
5000 ft
Within Xiaoshan District
Hangzhou Xiaoshan Mountain
5000 ft
No.210 Tiyuchang Road
Hangzhou Stadium
5000 ft
Hangzhou Snack Street
5000 ft
North Side of Yunhe
West Lake Cultural Square
5000 ft
No.47 Huanchengbei Road
Zhejiang Science and Technology Museum
5000 ft
Gongshu District
Qiaoxi History Cultural Street
5000 ft
Shopping Area
Hangzhou department Store
3400 ft
No.489 Yan'an Road
HangZhouShi KeJi JiaoLiuGuan
2100 ft
Nearby
Huancheng W Rd
Feng Bo Ting
700 ft
Wulin Road
WuLin Lu ShiShang NvZhuang Jie
700 ft
Shopping Area
Xihu times Square
700 ft
No.258 Qingchun Road
HangZhou ChengShi JianShe ChenLieGuan
700 ft
Tower A
TianYang MingZhu DiXia ShangYeJie
700 ft
Restaurants
Cheng Zhong Chinese Restaurant
200 ft
No.6 Changshou Road 2/F
JP Seafood & Grill
1200 ft
No.89 Wulin Road 2/F
Blue Frog
900 ft
L137A
WADE'S Bar &Grill
1700 ft
3/F
Brunch 304
1400 ft
No.104
Haoshanghao Steak
1000 ft
XiHu District HuanCheng West Road 20
Sawasdee Thai Restaurant
1600 ft
Fengqi Road 555 Wyndham Grand Plaza Royale Hotel - 2nd Floor
JiaoYe Thai Restaurant
2100 ft
1-2/F
Hu Pan Ju Tea House
2300 ft
No.1 Shengtang
JiangHu Qian Sushi HangZhou XiHu
2300 ft
No.92 Xueshi Road
28 Hubin Road
2800 ft
28
KaiYue DaTang Ba
2900 ft
Shangcheng District Hubin Road 28 Kaiyue Hotel 1 Floor
Reviews and Ratings
Feedback from previous guests about their experience.
90%
liked the hotel and would stay again
9.0/10
Perfect
Rooms
8.6
Location
9.8
Service
9.4
Dining
8.0
Guest reviews
9.0/10
based on 5 reviews
9.0
9.0/10 based on 282 reviews
Thomas
United States of America,
February
2025
8.4/10
I had a wonderful stay at this hotel, with a fantastic location just a short walk from Westlake and adjacent to the Kerry Centre shopping mall. The spacious rooms were quite comfortable, although I wished for a bit more luxury in the bathroom. The service was impressive, especially thanks to a few standout staff members. On the downside, the executive lounge experience could use some improvement, and the dining options were a bit limited. Overall, it's a great choice for those looking for comfort and convenience in Hangzhou.
Rooms
8.0
The rooms were spacious and comfortable, especially the executive suite that had a separate bedroom and a full-size living area. The bathroom felt luxurious but was slightly cramped.
Service
9.0
Service was excellent overall; staff were eager to help and attentive to my needs.
Location
9.0
The hotel is perfectly located just ten minutes from the popular West Lake and right by the Kerry Centre for shopping and dining.
Dining
7.0
The breakfast at the executive lounge was good, but I found the high tea and happy hour to be less impressive and somewhat limited.
Facilities
9.0
The hotel offers great facilities, including a fabulous swimming pool, hot and cold jacuzzi tubs, and steam rooms.
Jack
United States of America,
February
2025
9.4/10
My stay at the Midtown Shangri-la Hangzhou was simply fantastic! The hotel has a great location next to West Lake and a wonderful shopping mall, which made everything very accessible. The rooms were spacious and impeccably clean, though I did find some smoke odors lingering in certain areas. The service was outstanding, and the food options were plentiful, but I felt there could be more variety. Overall, it was an excellent experience and great value for the luxury offered!
Rooms
9.0
The rooms are quite spacious and comfortable, especially the executive suite, which features a separate bedroom and a full-size living room.
Service
10.0
The service is amazing; the staff is super helpful and genuinely caring. Every request I made was met quickly and with a smile.
Location
10.0
The hotel's location is perfect, right beside the Kerry Centre and near West Lake, making it easy to explore the area.
Dining
8.0
The daily buffets are huge and of excellent quality, but I believe there could be more variety in the offerings.
Facilities
10.0
The fitness center and the pool area are fantastic! The indoor pool is large enough for serious swimming, and the sauna provides a great way to unwind.
Edwin
United States of America,
January
2025
8.8/10
My stay at this hotel was fantastic! It's conveniently located just a short walk from West Lake, making it ideal for leisure and relaxation. The clean and comfortable rooms provided a restful retreat after exploring the area. The dining options were impressive, especially the beef noodles, which were a highlight. Although the service was generally attentive, I had a minor hiccup with the room assignment being quite far from the elevator. Overall, I'm grateful for the experience and will definitely return!
Rooms
8.0
The rooms were clean and comfortable, offering a great view from higher floors. However, mine was quite a trek from the elevator, which was a bit inconvenient.
Service
8.0
The service was mostly attentive, especially in the Horizon Club where Sunny was very accommodating. There were moments of delay during busy hours, but overall a pleasant experience.
Location
10.0
The hotel is perfectly situated just 400 meters from the scenic West Lake, making it easy to enjoy the area's natural beauty and attractions.
Dining
9.0
Dining was a highlight; the main lobby restaurant serves incredible beef noodles, made by an authentic Lanzhou chef. The selection was impressive and the food quality was high.
Facilities
9.0
The facilities were top-notch, featuring a great indoor pool and spa. They also have excellent sports amenities that are open late.
James
United States of America,
December
2024
9.2/10
My experience at Shangri-La Midtown was truly exceptional. The warm hospitality and attention to detail made my stay unforgettable. The location is perfect, with West Lake just a short walk away and a shopping mall right next door. However, I wish the dining options were even more diverse. Overall, great value for an upscale hotel experience!
Rooms
9.0
The room I stayed in was spacious, clean, and featured a modern design that I really appreciated. The spacious bathroom was a highlight, with both a separate shower and a bathtub for added comfort.
Service
10.0
The service was absolutely outstanding. Each team member went above and beyond, especially Ms. Hu Sero, who offered a personalized check-in experience. They truly made me feel like a valued guest.
Location
10.0
The hotel's location is fantastic, just a 10-minute walk to the stunning West Lake and conveniently adjacent to the Kerry Centre with its modern shopping options.
Dining
8.0
The dining experience was good, with a wide range of international cuisine at breakfast that catered to various tastes. While it was enjoyable, I felt a few more unique options would really elevate it.
Facilities
9.0
The facilities were top-notch, with a lovely spa and a well-equipped fitness center. I enjoyed the atmosphere at the brewery as well, which added a nice touch to the overall experience.
Christopher
United States of America,
October
2024
9.6/10
I had a wonderful stay at this hotel! The environment was breathtaking with beautiful scenery and convenient transportation options. The room was exceptionally comfortable and clean, and the staff, especially Kelly, went above and beyond to ensure I had everything I needed. The breakfast spread was impressive, though I wish there were more variety during dinner. Overall, it was a great value for money and a memorable trip.
Rooms
9.0
The room was very spacious, clean, and featured all the amenities I would expect from a high-end hotel.
Service
10.0
The service was outstanding, with staff dedicated to making sure I felt welcomed and taken care of.
Location
10.0
The hotel is perfectly situated near a shopping center and just a short walk from many local attractions.
Dining
8.0
The breakfast was rich and satisfying, but I felt the dinner options could improve to better match the fantastic lunch buffet.
Facilities
9.0
The hotel had great facilities, including a lovely brewery nearby that provided a unique experience.